Holroyd has expanded its technical support team and introduced a new product structure to help customers. According to the company's press release, a global response team is now availble to provide a proactive approach to the production and machining processes using Holroyd machine tools. In cases where problems cannot be resolved over the telephone, Holroyd engineers are able to travel short distances to ensure that machines are returned to production as soon as possible. In addition, the technical support team can provide advice on new tooling and software developments. Lastly, the facility allows direct access to all stocked parts for Holroyd or Edgetek machines.